Market Surveillance Regulation (EU) 2019/1020

Everything you need to know about compliance requirements for non-EU businesses

EU Market Surveillance Regulation

Do you need to comply with the new Regulation?

The Regulation will affect you if you are a manufacturer from a non-EU country, a distributor, an online trader or a fulfilment service provider. A fulfilment service provider is any person or company offering two or more of the following services: warehousing, packaging, addressing and dispatching, without owning any of the products involved. An exception is made for postal and courier firms.

Important: Since July 16, 2021, you are required to have an authorised representative present in the European Union to legally market and sell your products in the EU market.
Compliance Requirements
E-commerce Impact

How does the new Regulation affect e-commerce?

Regulation (EU) 2019/1020 has the greatest impact on online sales crossing the EU's border. Until now, online B2C sales where the Business is based outside of the EU and the Consumer is located in the European Union were not regulated. There was no legal entity formally liable for ensuring the conformity of goods bought outside the EU.

However, from July 16, 2021, non-EU vendors will need a European authorised representative to market and sell their products to EU consumers. Otherwise, the fulfilment service provider of such vendors will be held responsible when there is no representative.

In need of an EU Authorised Representative?

Clever Representative helps non-EU vendors and other duty holders get EU representation in minutes. Access our digital self-service platform to solve your authorised representative issues today.

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What are your responsibilities?

Technical Documentation

Verify that the technical documentation fulfils the requirements of all relevant EU directives and regulations.

Declaration of Conformity

Verify that the EU declaration of conformity has been drawn up and can be provided to authorities upon request.

Authority Communication

Provide market surveillance authorities with all documentation needed to demonstrate product compliance.

Risk Notification

Inform authorities about any products that present a risk or have questionable compliance documentation.

Product Labelling

Ensure your name, trademark and contact details are indicated on the product and its packaging.

Corrective Actions

Ensure that immediate, corrective actions are taken to resolve any case of non-compliance.

Labelling Requirement: Your products must be labelled with the contact information of the authorised representative. The labelling can be done on the product's surface, packaging or accompanying documentation.

Scope of the EU Market Surveillance Regulation

The Regulation (EU) 2019/1020 applies to all products subject to Union harmonisation legislation, including:

ClothingElectronicsMachineryMotor vehiclesBatteriesFertilisersToysBiocidal productsRoHSREACHCosmeticsPackaging WasteWEEE

See Annex I of the Regulation for a complete list of covered products.

Product Scope

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Clever Representative helps you fulfil the Regulation (EU) 2019/1020! Use the online tool now and register your products to have an authorised representative quickly.

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